Betting Rules

These Betting Rules explain the general conditions that apply when you use betting and gaming services available through Spinaconda Casino. They should be read together with our Terms and Conditions, Privacy Policy, Responsible Gambling information and any rules displayed for a particular game or market. By opening an account or placing a bet, you confirm that you understand and accept the rules that apply to your activity.

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1. General rules and eligibility

These rules apply to bets placed through Spinaconda Casino, whether the bet relates to a sports market, casino game, live product, promotional feature or another service made available on the website. Additional rules may appear on the relevant betting screen. If a product-specific rule conflicts with a general rule, the product-specific rule will normally apply to that product, unless the applicable Terms and Conditions state otherwise.

Review contents

1. General rules and eligibility 2. Placing and confirming bets 3. Odds, outcomes and settlement 4. Technical issues, prohibited conduct and disputes 5. Responsible betting and rule changes

You must be legally permitted to use online gambling services in the place where you are located. You must also meet the minimum legal age that applies to you. Players in Australia should consider the laws and restrictions applying in their state or territory, as requirements may differ between jurisdictions. We may request information to verify your identity, age, location, account ownership or eligibility before allowing betting activity, processing a transaction or paying a return.

You must provide complete, accurate and current information when registering and when responding to verification requests.
You may only operate an account for yourself and must not allow another person to use your account, payment method or login details.
You must keep your username, password, security information and devices secure.
You must not place bets while prohibited, suspended, self-excluded or otherwise restricted from using the service.
You must not use the service for unlawful activity, fraud, money laundering, market manipulation or any other improper purpose.
You are responsible for checking that a bet is permitted in your location before placing it.

If information supplied by you changes, you should update your account details or provide the corrected information when requested. We may suspend or restrict an account where verification cannot be completed, information appears inaccurate, activity raises security concerns or continued use could breach applicable requirements.

2. Placing and confirming bets

Before submitting a bet, check the selection, odds or price, stake, potential return, market, event, game and any other details shown on the confirmation screen. A bet is generally treated as a request until it is accepted and recorded by our system. The acceptance of a bet may be shown in your account history, on screen or through another available confirmation method. A selection shown in a bet slip is not, by itself, proof that the bet has been accepted.

You are responsible for reviewing your bet before confirming it. This includes checking whether the intended stake has been entered correctly and whether the selected market or game is the one you intended to use. Once a bet has been accepted, it may not be changed, cancelled or withdrawn unless a cancellation, correction or cash-out option is expressly made available and the relevant conditions permit its use.

Acceptance, limits and unavailable markets

We may refuse, limit, suspend or void a bet where permitted by the applicable rules. This can include situations involving an unavailable market, a pricing or display error, suspected misuse, a duplicated request, a technical problem, account restrictions, payment concerns or a breach of these rules. A displayed price or betting option may be changed before acceptance. Where a bet is not accepted, the stake should not be treated as a settled wager.

Betting markets may close without notice, including because an event has started, a game state has changed, information is unavailable or the product is temporarily withdrawn. You should not assume that a market will remain open until the advertised event time. Where a bet is accepted after a relevant event or outcome has already occurred because of a delay or error, the bet may be reviewed under the applicable product rules.

Only bets recorded in your account history or otherwise confirmed by the service should be relied upon.
A failed or interrupted submission should not be repeatedly submitted without checking whether the original request was accepted.
Your available balance and any displayed potential return may be subject to later verification and settlement.
Where a bet includes several selections, each selection may be subject to separate rules about voiding, suspension or settlement.

3. Odds, outcomes and settlement

The rules shown for the relevant product explain how an outcome is determined. Depending on the product, settlement may use an official result, a recognised event result, the result recorded by the game system or another objective result source. The result used for settlement may not be changed simply because a later report, appeal, correction or unofficial source gives a different result. If an official result is amended, we may review the affected bets in accordance with the applicable product rules and Terms and Conditions.

Bets are normally settled after the necessary result or game information becomes available. The timing of settlement may vary according to the product, event, market and any required checks. A bet that appears unsettled should not be treated as a winning or losing bet until settlement has been completed. If a result is delayed, abandoned, postponed, interrupted or not available, the relevant product rules will determine whether the bet remains open, is void, is carried forward or is settled in another permitted way.

Corrections and errors

We aim to display accurate information, but websites and betting systems can contain typographical, technical, transmission or pricing errors. If a bet is accepted using an obvious error, the bet may be corrected or voided where permitted. An obvious error may include an incorrect price, an incorrect market description, a result displayed against the wrong event or a selection that should not have been available. We may also correct account entries where a settlement or balance has been applied incorrectly.

If an error results in funds being credited to your account that you were not entitled to receive, the amount may be reversed or recovered in accordance with the applicable terms. You should not withdraw or spend funds that appear to have been credited because of a clear mistake. If you believe a bet has been settled incorrectly, retain the bet reference and raise the issue through the available support process so it can be reviewed.

Returns and account balances

Any return shown on a betting screen is an estimate until the bet is accepted and settled. The final amount may be affected by the stake, the applicable odds or price, the result, the market rules, a voided selection, a permitted deduction, account restrictions or a correction. Account balances may include funds that are available, pending, restricted or subject to verification. You should review your transaction and bet history regularly and report anything you do not recognise.

4. Technical issues, prohibited conduct and disputes

You need a suitable device, internet connection and supported software to use the service. We cannot guarantee that the website or every betting feature will be available continuously or without interruption. A connection failure, browser error, device issue, delayed message or missing confirmation does not automatically cancel a bet. Check your account history before trying again. If the service records a bet as accepted, that record may be used when reviewing the transaction.

You must not interfere with the service or attempt to obtain an unfair advantage. Prohibited conduct includes using automation or software that disrupts the service, exploiting a known vulnerability, manipulating game or market information, using another person’s account, creating duplicate accounts to avoid restrictions, submitting fraudulent payment information or coordinating activity for an improper purpose. We may investigate suspicious activity and take action allowed by the applicable Terms and Conditions.

Do not share account access or permit another person to place bets for you.
Do not use payment methods that do not belong to you or that you are not authorised to use.
Do not attempt to bypass identity, location, age, self-exclusion or account security controls.
Do not rely on unofficial screenshots, messages or social media posts as proof of acceptance or settlement.
Keep records of bet references, transaction details and relevant messages if you need a review.

If you believe a bet, transaction or account entry is incorrect, check the applicable product rules first and then submit the relevant details through the available support channel. Include enough information for the matter to be identified, such as the account name, date, bet reference and description of the concern, but do not send passwords or other unnecessary security information. Reviews may require verification and may take longer where an event result, technical record or third party must be checked.

5. Responsible betting and rule changes

Betting should be treated as entertainment, not as a way to earn income or recover losses. Only bet with money you can afford to lose, set a budget before you begin and take regular breaks. Do not chase losses, borrow money to gamble or continue playing when you feel distressed, pressured or unable to control your activity. Gambling may be unsuitable for some people, and previous results do not predict future results.

Set personal spending and time limits before betting.
Keep gambling separate from essential household or living costs.
Avoid betting when affected by alcohol, medication, stress or strong emotions.
Use available account controls, cooling-off options or self-exclusion tools if you need a break.
Speak with a trusted person or an appropriate Australian gambling support service if gambling is causing concern.

We may update these Betting Rules when products, systems, legal requirements or operational practices change. The current version published on the website applies to future activity from the time it is made available, unless a different effective date is stated. The rules that applied when a bet was accepted will generally be used to assess that bet, subject to corrections, product-specific conditions and applicable law. You should review this page and the relevant product rules before placing bets.

If any part of these rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted. Nothing in these rules removes any rights or protections that cannot lawfully be excluded. By continuing to use Spinaconda Casino, you confirm that you have read these rules and agree to follow the conditions that apply to the service, your account and each bet you place.